Overview

Working Links was founded in 2000 and operates in more than 100 locations across England, Scotland, Wales, Poland and the Middle East employing more than 1000 people. It is a unique organisation that delivers services to tackle social exclusion and poverty by helping disadvantaged individuals and communities.

The Finance team had managed the annual budget process for more than six years by relying on a TM1 system. Various parts of the organisation accessed the tool in order to input specific budget data. Unfortunately, as the organisation grew it became more and more difficult for the finance team to manage the system and conduct the type of scenario modelling and forecasting that they wanted to do.

This case study assesses Working Links' investment in new software, the key challenges faced and the commercial benefits following implementation.